Privacy policy

Effective Date: 12.5.2025

At Renawn ("we", "us", "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, and share your personal data when you visit or make a purchase from our website, www.renawn.com.

1. Who We Are
This website is operated by Renawn Golf, located in Finland.
For the purposes of the EU General Data Protection Regulation (GDPR), we are the data controller of your personal data.
You can contact us at:
Email: general@renawn.com

2. What Personal Data We Collect
We collect the following information when you use our store:

Order Information: Name, billing/shipping address, phone number, email, payment details (processed securely via Shopify, Stripe, PayPal, etc.)

Device Information: IP address, browser type, device type, time zone, and cookies (via Shopify and analytics tools)

Account Info: If you create an account, we store your login and order history

Marketing Data: If you opt in, we collect your email for newsletters or promotions

3. How We Use Your Information
We use your personal data to:

  • Fulfill and deliver your orders
  • Communicate with you (e.g. order confirmations, support)
  • Prevent fraud and ensure secure transactions
  • Improve our services and website
  • Send you marketing communications (only with your consent)

4. Sharing Your Information
We only share your data with trusted third parties that help us operate our store, including:

  • Shopify – our e-commerce platform
  • Payment providers – such as Stripe and PayPal
  • Shipping partners – such as DHL, UPS, national postal services
  • Analytics tools – such as Google Analytics

These services may process your data outside the EU. Shopify and others comply with GDPR using mechanisms such as Standard Contractual Clauses.

5. Cookies and Tracking Technologies
We use cookies and similar technologies to:

  • Enable website functionality (e.g. cart, checkout)
  • Analyze site traffic and improve performance
  • Offer personalized content and advertisements

You can manage or disable cookies in your browser settings.
If you are visiting from the EU or UK, we display a cookie consent banner in accordance with GDPR and the ePrivacy Directive.

6. Your Rights (Under GDPR and CCPA)
Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Delete your data (“right to be forgotten”)
  • Object to or restrict certain processing
  • Withdraw consent for marketing
  • Request data portability

To exercise any of these rights, email us at general@renawn.com. We may ask you to verify your identity.
EU residents may also file a complaint with their local data protection authority.

7. Data Retention
We retain order and customer data for as long as necessary to provide our services, comply with legal obligations, and resolve disputes.
You may request deletion of your data at any time, subject to applicable legal requirements.

8. Children’s Privacy
Our website is not intended for individuals under the age of 16. We do not knowingly collect personal data from children.

9. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with a revised “Effective Date.”

10. Contact Us
If you have any questions or requests related to this Privacy Policy, please contact:

Renawn Golf
Email: general@renawn.com
Website: www.renawn.com