Privacy policy

Effective Date: 12.5.2025

At Renawn ("we", "us", "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, and share your personal data when you visit or make a purchase from our website, www.renawn.com.

1. Who We Are

This website is operated by Renawn Golf, located in Finland.
For the purposes of the EU General Data Protection Regulation (GDPR), we are the data controller of your personal data.
You can contact us at:
Email: general@renawn.com

 

2. What Personal Data We Collect

We collect the following information when you use our store:

Order Information: Name, billing/shipping address, phone number, email, payment details (processed securely via Shopify, Stripe, PayPal, etc.)

Device Information: IP address, browser type, device type, time zone, and cookies (via Shopify and analytics tools)

Account Info: If you create an account, we store your login and order history

Marketing Data: If you opt in, we collect your email for newsletters or promotions

 

3. How We Use Your Information

We use your personal data to:

  • Fulfill and deliver your orders
  • Communicate with you (e.g. order confirmations, support)
  • Prevent fraud and ensure secure transactions
  • Improve our services and website
  • Send you marketing communications (only with your consent)

 

4. Sharing Your Information

We only share your data with trusted third parties that help us operate our store, including:

  • Shopify – our e-commerce platform
  • Payment providers – such as Stripe and PayPal
  • Shipping partners – such as DHL, UPS, national postal services
  • Analytics tools – such as Google Analytics

These services may process your data outside the EU. Shopify and others comply with GDPR using mechanisms such as Standard Contractual Clauses.

 

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable website functionality (e.g. cart, checkout)
  • Analyze site traffic and improve performance
  • Offer personalized content and advertisements

You can manage or disable cookies in your browser settings.
If you are visiting from the EU or UK, we display a cookie consent banner in accordance with GDPR and the ePrivacy Directive.

 

6. Your Rights (Under GDPR and CCPA)

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Delete your data (“right to be forgotten”)
  • Object to or restrict certain processing
  • Withdraw consent for marketing
  • Request data portability

To exercise any of these rights, email us at general@renawn.com. We may ask you to verify your identity.
EU residents may also file a complaint with their local data protection authority.

 

7. Data Retention

We retain order and customer data for as long as necessary to provide our services, comply with legal obligations, and resolve disputes.
You may request deletion of your data at any time, subject to applicable legal requirements.

 

8. Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal data from children.

 

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with a revised “Effective Date.”

 

10. Product images and colors.

We strive to present our products on the website as accurately and truthfully as possible. Special attention has been paid to ensuring that the colors appear as close to reality as possible. However, please note that differences in screens, settings, and lighting conditions may affect how colors are displayed. For this reason, we cannot guarantee that the color you see on your screen will be an exact match to the physical product.

 

11. Garment manufacturer and sustainability

Our products are made using garments supplied by a manufacturer (blank apparel). The manufacturer operates production in countries such as China, Bangladesh, and Vietnam, and all facilities follow a Code of Conduct based on International Labour Organization (ILO) principles. Independent audits are carried out to verify compliance. The manufacturer requires responsible sourcing standards, such as BSCI, to be followed throughout the supply chain, including fabric mills, dye houses, and yarn spinners. Raw cotton is sourced globally from countries including China, Australia, India, Brazil, Turkey, the United States, and various African nations. Some cotton comes through the Better Cotton Initiative under a mass balance system, meaning physical traceability to the final product cannot always be guaranteed. In addition, the manufacturer offers GOTS-certified organic products, and currently around 10 % of its garments are made from certified organic cotton.

Supplier factories in Bangladesh and most dye houses in China are certified under OEKO-TEX Standard 100, ensuring that products are tested for harmful substances and meet strict safety requirements. For recycled cotton, the manufacturer applies RCS certification, and for recycled polyester, GRS certification is used. Please note that while the manufacturer complies with various sustainability practices and certifications, we cannot guarantee that every single product is made entirely from certified materials or completely free of impurities. Certification statuses and supply chain arrangements may change over time. This section serves as a disclosure and disclaimer and does not replace official certificates or independent audit reports.

 

12. Contact Us

If you have any questions or requests related to this Privacy Policy, please contact:

Renawn Golf
Email: general@renawn.com
Website: www.renawn.com