Payment Policy

Effective Date: 12.5.2025

This Payment Policy outlines the payment methods we accept, how transactions are processed, and related terms for purchases made through our website, www.renawn.com.

1. Accepted Payment Methods
We accept the following payment options:

• Credit and debit cards (Visa, Mastercard, American Express) 
• PayPal Apple Pay and Google Pay (where available) 
• Shopify Payments
  

All transactions are processed in the currency displayed at checkout. Currency conversion may apply based on your location or payment method.

2. Payment Processing
Payments are processed securely through Shopify Payments and our selected payment gateways. We do not store or have access to your full payment information (e.g., credit card numbers).

If your payment is declined or flagged as suspicious by our processor, the order will not be completed and no charges will apply.

3. Payment Timing
All payments are due at the time of purchase. Orders will not be shipped until payment has been successfully received.

4. Taxes and VAT

For EU customers, VAT is included in the product price where applicable.

For customers outside the EU (including UK, US, and Canada), local taxes or import duties may apply at delivery, and these are the buyer's responsibility.

6. Fraud Prevention
We reserve the right to refuse or cancel any order if fraud or unauthorized activity is suspected. In such cases, we will notify you and refund any payments made.

7. Contact
For questions about billing, invoicing, or failed payments, contact us at:
Email: general@renawn.com
Website: www.renawn.com